1. The customer shall pay the Limousine fare, parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the Limousine services.
2. Errands Limousine is hereby authorized to use the location based information provided by any of the telecommunication companies when the Customer uses the mobile phone to make a taxi booking. The location based information will be used only to facilitate and improve the probability of locating a taxi for the Customer.
3. Errands Limousine encourages all its customers to take full responsibility of his/her items. In case of lost items inside the Errands Limousine during the journey, Errands Limousine will try to locate the items on a “best-effort” basis but is not responsible for the same in case of loss or damage to the same.
4. If the Customer leaves any goods in the taxi or has any complaint in respect of the Services or the use of the taxi, the Customer has to inform Company of the same in writing within 24hours of using the taxi or the Services of Company.
5. All the calls made to our Contact Center at +974 8002019 are recorded by us for quality and training purposes.
6. All vehicles registered with Errands Limousine Services are continuously tracked using GPS for security reasons only.
7. All related icons and logos are registered trademarks or trademarks or service marks of Errands Limousine in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.
8. Smoking or consuming any kind of intoxicants inside the Limousine is illegal and the driver has the right to refuse the pick-up or ask the customer to leave the cab if the customer is found to be in an intoxicated state or is found misbehaving with other passengers or the driver, or is causing a nuisance.
9. Asking the driver to board more than 4 adults in the taxi is not allowed. The rules under which the taxi Services are provided by the Company, stipulate that a maximum of 4 adult passengers shall be allowed per trip. In view of this, the customer shall not pressurize the driver to allow more than 4 adult passengers in the taxi. The driver has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.
10. The Company has the right to use the customer contact information for its own marketing purposes. The Company may send regular SMS updates to the mobile numbers registered with it.
11. The courts of Doha, Qatar shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the Services offered by Company or the agreement or arrangement between Company and the Customer.
2. Errands Limousine is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
3. Errands Limousine may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from --------.
What we collect
We may collect the following information:
· Name and contact information including email address.
· Information such as near by landmark, preferences and interests.
· Other information relevant to customer surveys and/or offers.
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons.
· Internal record keeping.
· We may use the information to improve our products and services.
· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.